Return Policy

We want you to love your purchase as much as we loved curating it for you. However, we understand that sometimes things don't work out as planned. If you're not entirely satisfied with your purchase, we're here to help.

 

Our Promise to You:

• Hassle-Free Returns: We aim to make the return process as easy as possible for you.
• 30-Day Return Window: You have 30 days from the date of purchase to return your item(s).
• Full Refunds: Once we receive your returned item(s), you will be refunded in full. Please note that it may take up to two weeks  for the refund to appear in your account.

How to Initiate a Return:

1. Contact Us: Reach out to our caring customer service team via email -  contact@halowhitebeauty.com to start your return process. Kindly provide your order number and reason for the return.

1. Pack Your Item(s): Please pack your makeup bag(s) securely in their original packaging, ensuring they are in a resalable condition.
2. Send It Back: Once your return is authorized, we'll provide you with simple instructions for shipping your item(s) back to us. Please note that return shipping costs are your responsibility unless the return is due to an error on our part.
3. Receive Your Refund: Once we receive and inspect your returned item(s), we'll promptly issue your refund.

 

Thank you sweetness for choosing Halo White Beauty! We value your support and trust!